Introduction

This document contains the general terms and conditions of transactions of Plastonic Company (abbreviated as “the Company”) and all natural and legal persons who are buyers of the company’s products and services by purchasing from the company are informed of its provisions and declare their agreement with it.

Other agreements between the company and the esteemed buyers that violate any of the clauses of this text do not invalidate the other clauses.

Prices:
Prices are determined based on the company’s latest price list and are subject to change without prior notice from the company.
All prices announced in the company’s price list are ex-factory and net. Prices do not include government duties, value-added tax, and other legal government fees. These amounts are finally added to the invoice after it is prepared.
The company’s commitment to maintaining the price is valid only for the period specified in the issued pro forma invoices.
The validity of the pro forma invoice, if not specified in its text, is a maximum of one week from the date of its issuance.
Ordering, shipping and delivery of goods:
Ordering goods by the buyer is only approved by the company if it results in the issuance of a proforma invoice.
Orders must be in writing and sent via Plastonic online systems (such as Plastonic Link) or Plastonic email or via messaging to Plastonic’s announced numbers.
Cancellation of an order after the issuance of a proforma invoice is only possible with the company’s consent. Orders for specific products cannot be canceled if they are in production, except by deducting the order cancellation fee from the customer.
Scheduling the shipment and delivery of the ordered goods is possible after receiving the prepayment or documents requested by the company. If the conditions are met, the loading time will be announced to the buyer.
In the event of a delay in loading and sending the order for more than 14 days from the agreed time, the buyer can unilaterally cancel the order. In the event of a full prepayment, the company is obligated to pay compensation to the buyer in the event of a delay in sending the order for more than the agreed time, based on a monthly rate of 2%.
The company is responsible for insuring all shipments along with issuing a bill of lading according to the value of the shipped shipment, and by doing so, it does not assume any responsibility for possible damages due to the risks of transporting the goods – even if the company is responsible for the freight. It is also not responsible for delays in transporting the goods after loading from the company’s warehouse.
Payment terms:
Payments are accepted in the country’s current currency or any valid foreign currency.
Any discount is subject to agreement between the company and the buyer.
Settlement of the account is in cash and in advance, and in the case of payment by check, any costs incurred by the company for collecting the check are the responsibility of the buyer.
Rights and responsibilities of the company towards the goods:
Until the amount of each invoice is received in full, Plastonic Company is the legal owner of all goods mentioned in the sales invoice.
The company has the right to return the goods or other financial rights of the company directly by referring to the general and specialized warehouse and any place where the said goods are stored, or by referring to the buyer’s agents and collective heads.
Performance and dimensions:
The performance of the products is guaranteed only if used correctly in accordance with the instructions communicated by the company.
The dimensions and sizes of the products mentioned in the company’s catalogs, brochures and advertisements are approximate and cannot be technically relied upon unless a separate and written agreement is made in this regard between the company and the buyer.
The company’s liability is limited to the performance of the products and services provided by the company.
Guarantee:

Plastonic Company is committed to resolving any defects in the products it provides to the buyer by repairing the goods at the buyer’s desired location or the company’s factory or replacing them for a period of five years (60 months) from the date of production.

Provided that:
The problem is not caused by improper use of the product and contrary to the instructions communicated by the company.
Repairs have not been carried out by unauthorized persons.
Any information engraved on the tank during production is intact and intact.
A valid purchase invoice or warranty card has been presented by the buyer or the product serial number has been registered in the Plastolink system.
Buyer’s obligations:
The buyer does not have the right to advertise and sell the purchased products without the company’s written notice and permission.
Refrain from any false advertising that may cause claims for damages by end consumers against the company.
Pay his financial obligations to the company on time in accordance with the agreements made.
In the event of any problems with the products, the buyer must immediately inform the company of the problem.
Extraordinary circumstances:
In the event of unforeseen circumstances such as natural disasters, strikes, riots, shortages of raw materials or any incidents beyond the control of Plastonik Company, this company is exempt from fulfilling its obligations and agreements.
Plastonic Company will not be responsible for any side effects resulting from product damage or technical defects, and the company’s only obligations are limited to fixing the product’s technical defects based on the specified warranty.